We recently moved into a new house two weeks after our son and daughter-in-law moved into their first house. Our son is phobic about bees and wasps and we figured getting their backyard patio screened-in would be a suitable house warming gift. We decided we would also get our patio screened in as well at the same time. After some research we got in touch with Wayne Simmons and had positive interactions with him, including reviewing his portfolio of previous work done. Of concern is they were booked a few weeks out but we were put on a last minute call list. As it so happens an unexpected window opened up when they had some delayed permitting issue on another job and his crew was able to come in with short notice which was great with us. The reasons for a five star rating:
1. Excellent communication. For both jobs we received phone calls advising us of James being on his way.
2. James was prompt. He asked us for our needs as far as project goes, had sound advice on where to place the door, which way it should open. He showed us exactly where each “stud” would go.He encouraged questions and answered each one of them. A true professional, I must say.
3. James was very meticulous with his work. A little obsessive and detailed about appearance. So for example the location of the screws that went in the floor matched exactly the screw location for the top part of the frame. He even had a blower to get rid of the dust created by the drilling.
4. James had his father as a helper. It was a delight to see father and son work in tandem and I appreciated their obviously good relationship. They made a good team and made it look easy.
5. Both of them were polite, respectful and had a friendly demeanor 6. We were very pleased with the workmanship and quality of the installed screens. We have nothing but good to say about this small family business – did I mention James is a cousin to the Business Owner Wayne Simmons? Our only regret is we did not go with a bigger project and extend our patio out further. Simmons Home Design is clearly capable of handling something like that. Ah well, one can dream
1. Excellent communication. For both jobs we received phone calls advising us of James being on his way.
2. James was prompt. He asked us for our needs as far as project goes, had sound advice on where to place the door, which way it should open. He showed us exactly where each “stud” would go.He encouraged questions and answered each one of them. A true professional, I must say.
3. James was very meticulous with his work. A little obsessive and detailed about appearance. So for example the location of the screws that went in the floor matched exactly the screw location for the top part of the frame. He even had a blower to get rid of the dust created by the drilling.
4. James had his father as a helper. It was a delight to see father and son work in tandem and I appreciated their obviously good relationship. They made a good team and made it look easy.
5. Both of them were polite, respectful and had a friendly demeanor 6. We were very pleased with the workmanship and quality of the installed screens. We have nothing but good to say about this small family business – did I mention James is a cousin to the Business Owner Wayne Simmons? Our only regret is we did not go with a bigger project and extend our patio out further. Simmons Home Design is clearly capable of handling something like that. Ah well, one can dream
